Front Desk/CNA/HUC

Helah Smith smithhelah@yahoo.com ◠404-542-0261 Clinical Administrative Assistant / Certified CNA Medical Office Clinical Administration I am a certified nursing assistant, listed on the North Carolina Nurse’s Aid Registry, and I am seeking a full-time position with a health organization. I am well diverse in clinical procedures, operations, and I understand the importance of maintaining patient’s histories and care charts. In addition to being a certified CNA I am also skilled as an administrative/clinical assistant. I offer more than 6 years of experience with an in-depth knowledge of medical terminology, insurance, state, federal and local laws. I am proficient as an office administrative assistant with a great ability to analyze problems and identify the solution. I have excellent communication skills both verbally and written as well as superior interpersonal office skills. I am comfortable working with people from diversified backgrounds including patrons, patients, professionals, children, and students. I am very patient and adaptable when an unpredictable situation arises in an medical office setting. Supportive skills computer and office skills Microsoft Access Microsoft Word Microsoft Word Perfect Microsoft Excel Microsoft Power Point Microsoft Outlook Lotus Notes Typing 35 wpm MOGO (Dental Practice Management Software) LaserFiche Quick Fields work experience 01/14 - CNA I/ HUC Duke Hospital Present Durham, NC Duties: (Postpartum) Assist nurses with newborns first bath. Conduct hearing test for newborns. Assist doctors with circumcisions. Set up rooms. Take vitals as requested. Assist with feeding of newborns. Scan EMR's, Data Entry, answer phones and update patients demographic. 12/12- CNA I Brookdale Senior Living 12/13 Chapel Hill, NC Duties: Assist patients with daily living activities. Monitor patients with two hour checks. Check vitals, report to Nurse or Med Tech. Rotate patients every two hours. Assist with sterilizing and changing bandages. 02/09-05/2010 Staff Assistant Duke University Medical Center Duties: Review patient records to insure information is recorded correctly, scan patient records, data entry, file patient records, answer phones, and packaged placentas for shipment. 11/04-01/09 Production Manager Lynette S. Crocker, D.D.S. Durham, N.C. Duties: As a production manager my duties included; greeting patients, answering multi- lines phone, confirming insurance, creating treatment plans, scheduling and confirming appointments, checking-in and checking-out patients, pulling and filing charts, and receiving and posting payments to patient accounts. Additional duties; Chair-side assisting the doctor during dental procedures, clean, disinfect, and sterilize a dental operatory instruments, seating patients, reviewing patients medical history and explaining pre-operatory and post-operatory treatment instructions. 10/07-3/08 Emergency Department Registrar UNC Hospital - Chapel Hill, N.C. Duties: As an emergency department registrar my duties included; greeting patients, updating patient accounts confirming insurance, collecting patient co-payments and obtaining signatures on patient’s documents. education Durham Technical Community College - Durham, North Carolina Certified Nursing Assistant Program – Completed 3/15/2012 2004 Hinman Dental Convention, Atlanta, GA Completed Continuing Education Courses Durham Technical Community College- Durham, North Carolina One year Associates Nursing Degree – Complete 8/2004 ​ training and certification Completed 50 supervised clinical hours for CNA training. - The Brian Center Rehabilitation Clinic in Durham, NC – 3/ 2012 Registry North Carolina Nurse’s Aide

  • ID#: 83560
  • Location: Durham, NC , 27701

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