Medical Front Desk

 Wanda Michaux 
                                  Medical Insurance Reimbursement Specialist 
                                   600 Audubon Drive Durham,N.C.)
 
                               micwanda@hotmail.com - /678 353 4453 (cell) 
               To Utilize my experience as an A/R specialist as well as a,,and customer service rep in the 
              healthcare industry ,focusing on medical Insurance Billing & collections as well as my training as a 
                 Hemodialysis Technician to secure and maintain a producer with existing customer, while proving to be 
                      professional ,focusing on quality and excellent customer service.. 
                                          WORK EXPERIENCE 
    Medical Insurance reimbursement Specialist /Referral Intake 
    Psychological Services -Marietta, GA -November 2011 to March 2014 
Assisted clients via phone or in person with their Eon's, collecting co pays ,filing medical claims, following 
up with the insurance company on unpaid claims ,as well as filing appeals if deemed necessary. Provided 
financial assistance referrals .Scheduled appointments.
 
  Hemodialysis Patient Care Technician (temp assignment after doing intern) 
  Renal Care Partners -Dun woody, GA -August 2008 to November 2011 
* Assisted Registered Nurse with daily process of dialysis 
* Assisted in proper needle access in administration of dialysis 
* Disinfected dialysis machine and sterilized equipment used in this process 
* Took patient vital signs every 30 minutes as requested and required by clinic 
  Insurance Coordinator/Reimbursement Specialist(temp assignment) 
   Hudson Medical -Atlanta, GA -April 2008 to July 2009 
• Processed and billed medical claims 
• Posted charges and procedures 
• Filed appeals, verified Insurance 
 Insurance Reimbursement Coordinator (temp assignment) 
  Peach tree Orthopedics -Atlanta, GA -May 2006 to March 2007 
• Collected on medical claims 
• Re-billed Claims, Scheduled Surgery Appointments, and Referrals. 
• Posted Payments and Procedures. 
Insurance Coordinator/Collector 
Foot & Ankle Associates -Ontario, CA -November 2003 to March 2005 
• Billed and Collected on Surgery Charges. 
• Posted Payments and Procedures.
 
  
 Ear Nose & Throat Associates -Paramount, CA -September 1997 to February 2002
 
• Customer Service/Referrals 
• Insurance Billing and collections of Delinquent Claims 
• Insurance Verification, Scheduling appointments 
EDUCATION 
Bachelors in Business & Healthcare Management 
University of Guam 
Associates in Industrial Relations 
Solano Community College 
Atlanta Technical College 
SKILLS 
Insurance collections and billing,resubmitting claims with additional or corrected CPT or IICD9/10 codes,financial 
assistance,collecting co pays scheduling appointments 
ADDITIONAL INFORMATION 
18 + years experience in customer service and medical insurance billing and collections. 
Computer savvy in managing heavy patient volume, including telephone triage. Proficient in all state and 
federal medical claims procedures including records management. 



  • ID#: 83545
  • Location: Durham, NC , 27713

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