Banking Associate

Shanteria Moore


901 Chalk Level Rd. Apt. H7


Durham, N.C. 27704


919-937-4892                                                                                                                                                         Mooreshan4@Gmail.com                                                                                                                                                                                                                                          


 



 



 


 


 


Objective / Summary 


 


To obtain an entry level position that will enable me to use my strong leadership skills, educational background, and ability to work well with people, to build a challenging career


 


 


 


Education/Honors 


 


High school Diploma, May 2012


​Durham Performance Learning Center​; Durham, NC ­


 


 Cosmetology Training,­ Jan 2014 


Empire the Hair Design School; Durham, NC


 


­Cosmetology Diploma, Mar 2015


Regency Beauty College; Durham, NC 


 


 


 


 


Professional Experience                                                                                                                                      October 2014-August 2016


 


 


Cashier/ Sales Associate/Bra specialist


Victoria's Secret                                                                                           


Durham, North Carolina


 



  • Accountable for knowing and achieving personal and company productivity goals

  • Execute company merchandise directives; including floor sets, window directives, and point of sale updates 

  • Identify training needs of individual team members and execute accordingly 

  • Create a warm and friendly shopping environment by providing great customer service

  • Aid with recruiting and hiring a diverse, customer service oriented sales team

  • Manage cashier duties including purchases, exchanges, returns and reconciled transactions

  • Monitor and maximize sales and identify sales opportunities

  • Keep store manager informed of staffing, merchandising and other issues


 


 


 


 


 


 


 


 


                                                                                                     September 2013- June 2014


 


Package Handler                                                                                                                                                                                                                                          


United Parcel Service


­Durham, North Carolina


­



  • Established standards for personnel performance and customer service

  • Check each package to ensure that it is properly and safely packed

  • Inspected work performed to ensure conformance to specifications and established standards

  • Load packages on conveyor belts and on delivery trucks

  • Pack and seal products and materials

  • Manage cycle counting and inventory control procedures

  • Look for specific markings (such as fragile) to determine how the package will be transported

  • Make sure all documents are complete with each package and proper deliver address information is visible

  • Check delivery vehicle and ensure that fragile packages are stacked / loaded in a safe manner

  • Count number of packages loaded to make sure that they tally with work orders


 


 


                                                                                                  April 2010 – September 2014


 


Private Party Host                                                                                                                  


Durham Bulls Baseball Stadium


Durham, North Carolina


­



  • Ensure that all decorations have been set in accordance to the instruction

  • Make sure that tables are set with linen, dishware and flatware

  • Fill glasses with water before guests arrive and refill them during the course of the event

  • Greet guests in a cordial manner as they arrive

  • Carry food trays to the tables

  • Ensure that food is replenished in a quick manner

  • Anticipate guests needs continually and fulfill them appropriately

  • Wipe down menus and ensure all workplaces and guest areas are clean

  • Check with the kitchen to ensure all stock is available

  • Coordinate with server to ensure guests are being served promptly

  • Take orders, deliver orders to the kitchen and ensure appropriate order is served

  • Corresponded with the kitchen about menu questions, the length of wait, re-cook orders, and item availability

  • Work as cashier and bartender when needed


 


 


            


 


 


 


 


 


                                                                                                                  April 2012 to August 2014


             Sales Associate                                                                                                                                                                           


Rainbow Inc.


Durham, North Carolina


 



  • Act as first point of contact by welcoming customers in the retail store

  • Engage customers in short dialogue to determine their purchasing needs

  • Escort or direct customers to the correct aisle or shelf that holds their choice of products

  • Provide customers with pricing information and any special discounts or promotions that the company is offering

  • Attach price tags to each item and make sure that they reflect updated price information

  • Guide customers to assist them making purchasing decisions

  • Handle refunds and exchanges and associated paperwork

  • Order low stocks and make sure that newly delivered stock is placed on shelves appropriately

  • Put up store and window displays for products on promotion


 


 


 


Current Affiliations   


 


The People’s Choice – Hair Studio                                                                        2008 - present


­The Dolls house – hair salon                                                                              2015 - present


 


 


Skills / Strengths 


 


            Interpersonal                                                                                                               


            Excellent multi-tasking and time management skills                  


            Work well in diverse environments


            Effective in written and oral communications


            Dedicated, enthusiastic, energetic, highly motivated, driven,


            Flexible, reliable, organized, team player, self-starter, innovative


 


            Technical


            Proficient with applied technologies, such as: Microsoft Word, Power Point, Excel,


             and Mac operating system


            Experienced with social media platforms


 

  • ID#: 112596
  • Location: Durham, NC , 27704

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