Customer Service Representative

Maya Tee
3 Inez Court
Durham, NC 27713
(C) 919-824-7633 (E) Tee_Maya93@yahoo.com




Objective

A friendly, enthusiastic individual with years of experience and extensive knowledge of food and nutrition looking to secure a position with Time Warner Cable as Customer Service Representative

Experience

The Forest at Duke ​May 2014-present
(Diet Aide)​
■ Assistance in all dietary functions including, but not limited to, diet orders, menus, resident visits, tray line, and dining room service.
■ Coordinate resident meal schedules and menu options in order to meet the individual dietary needs of all residents
■ Organize food preparation, set-up and delivery in order to provide optimal dining services
Kroger Co. ​April 2012- November 2014​​​​
(Cashier/ Customer Service Rep.)​
■ Respond to customers’ complaints and take necessary actions to resolve their issues.
■ Provide efficient, friendly, and informative service following established customer service standards and corporate vision
■ Answer customers questions, and refer unsolved cases to service help desk, supervisor or front end manager
■ Ensure proper procedures taken in balancing cash drawer at the close of the shift
■ Maintain knowledge of store inventory and sales activities
Education

Holton School of Cosmetic Arts​June 2011- June 2012
Durham, NC 27713

Hillside High School​August 2008- June 2012
Durham, NC 27713

Core competencies:

• Years of solid experience in food services environment and cash handling
• Strong organizational skills and ability to give attention to detail
• Excellent people’s skills, with the ability to create a friendly and cooperative working relationship with others
• Excellent ability to read, understand, and execute instructions perfectly




  • ID#: 110259
  • Location: Durham, NC , 27713

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