Information Systems Manager
Serves as liaison between the hospital OIT and the HSR&D service line. Participates on local and national calls of interest related to Information Systems Infrastructure, change/development, integration relevant to HSR&D and General Medical Research (GMR). Provides consultation to HSR&D regarding development and deployment of software, hardware with specialized guidance. Creates internal manuals and guidance documents regarding internal processes for managing Information Systems related processes and troubleshooting of issues in accordance with VHA, DVAMC, OIT, and ORD guidance. Analyzes new or proposed legislation and/or agency regulations related to data security, records management, software-use and other Information Systems-related topics to determine impact on HSR&D Information Systems Infrastructure and future use. Researches and investigates new or improved Information Systems business and management practices/tools such as web-based communication platforms, encryption, data integration, big data storage, and other innovations and advises service-line leaders and clinical researchers regrading the potential for incorporating new technologies. Deploys various quantitative and qualitative methods to assess HSR&D workload to provide guidance on personnel, space, and Information Systems equipment capacity to make recommendations for study personnel and resource allocation. Develops training plans and makes provisions for appropriate training of service line staff. Serves as lead ADPAC for the service line. Manage intake and completion of complex HSR&D Information Systems helpdesk requests including drafting/revising, and submitting Information Systems help desk tickets, Interpreting and vetting complex parent, sub-folder requests for various nested secure user groups. Utilizes technological, administrative, written and interpersonal skills to facilitate the completion of complex OIT folder, software, database, and other requests within the OIT landscape and with the HSR&D user client in accordance with OIT and VA policy and procedures. Responsible for quality assurance activities within the HSR&D data management infrastructure to troubleshoot and resolve problems, ensure security and integrity, optimize content and structure, and ensure compliance with national and local procedures. Performs other duties as assigned. Work Schedule:
Monday - Friday 8:
00am - 4:
30pm Telework:
AD-HOC Only (According to agency policy.) Virtual:
This is not a virtual position. Position Description/PD#:
Information Systems Manager/PD067880 Relocation/Recruitment Incentives:
Not Authorized Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/19/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Provide a copy of your most recent SF-50, Notification of Personnel Action to indicate your current federal status. You must also submit additional SF-50(s) to clearly demonstrate one year time-in-grade as required in the announcement. If the most recent SF-50 has an effective within the past year, it may not clearly demonstrate that you possess one year time-in-grade. In this instance, you must provide an additional SF-50 that clearly demonstrates one year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Selective Placement Factor:
This position includes a skill, knowledge, ability or other worker characteristic basic to -and essential for- satisfactory performance of the job. Selective Placement Factors are a prerequisite to appointment and represent minimum requirements for a position. Applicants who do not meet it are ineligible for further consideration. Evidence of the Selective Placement Factor must be reflected in your resume. The Selective Placement Factor for this position is:
Experience with fact-findings and critical investigative techniques to find data to support the solving of complex research program challenges. (RESUME MUST HAVE DTAILED EXPERIENCE OF THE SELECTIVE PLACEMENT FACTOR TO BE CONSIDERED FOR THE POSITION.) You may qualify based on your experience as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience may include but is not limited to:
Analyzing work processes, ADPAC experience, evaluating overall program operations, validates and approve all software purchases, provides detailed written justifications for software/hardware purchases, prepares annual IT budget request, identifying complex administrative problems and developing solutions, developing reports, analyzing and summarizing data, maintaining and monitoring data and making recommendations based on analysis, maintaining computerized databases or information tracking systems, collecting, compiling and organizing information, and using computer systems or applications to access, create, edit or retrieve data. (RESUME MUST HAVE DTAILED EXPERIENCE TO BE CONSIDERED FOR THE POSITION.) You will be rated on the following Competencies for this position:
AccountabilityCustomer ServicePlanning and EvaluatingProject ManagementTeamwork Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
The work is sedentary. Typically, the employee may sit comfortably to perform portions of the work. However, there is periodic walking; standing; bending; carrying of moderate items such as laptops, desktops, instructional material, books and manuals. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Estimated Salary: $20 to $28 per hour based on qualifications.
Monday - Friday 8:
00am - 4:
30pm Telework:
AD-HOC Only (According to agency policy.) Virtual:
This is not a virtual position. Position Description/PD#:
Information Systems Manager/PD067880 Relocation/Recruitment Incentives:
Not Authorized Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/19/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Provide a copy of your most recent SF-50, Notification of Personnel Action to indicate your current federal status. You must also submit additional SF-50(s) to clearly demonstrate one year time-in-grade as required in the announcement. If the most recent SF-50 has an effective within the past year, it may not clearly demonstrate that you possess one year time-in-grade. In this instance, you must provide an additional SF-50 that clearly demonstrates one year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Selective Placement Factor:
This position includes a skill, knowledge, ability or other worker characteristic basic to -and essential for- satisfactory performance of the job. Selective Placement Factors are a prerequisite to appointment and represent minimum requirements for a position. Applicants who do not meet it are ineligible for further consideration. Evidence of the Selective Placement Factor must be reflected in your resume. The Selective Placement Factor for this position is:
Experience with fact-findings and critical investigative techniques to find data to support the solving of complex research program challenges. (RESUME MUST HAVE DTAILED EXPERIENCE OF THE SELECTIVE PLACEMENT FACTOR TO BE CONSIDERED FOR THE POSITION.) You may qualify based on your experience as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience may include but is not limited to:
Analyzing work processes, ADPAC experience, evaluating overall program operations, validates and approve all software purchases, provides detailed written justifications for software/hardware purchases, prepares annual IT budget request, identifying complex administrative problems and developing solutions, developing reports, analyzing and summarizing data, maintaining and monitoring data and making recommendations based on analysis, maintaining computerized databases or information tracking systems, collecting, compiling and organizing information, and using computer systems or applications to access, create, edit or retrieve data. (RESUME MUST HAVE DTAILED EXPERIENCE TO BE CONSIDERED FOR THE POSITION.) You will be rated on the following Competencies for this position:
AccountabilityCustomer ServicePlanning and EvaluatingProject ManagementTeamwork Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
The work is sedentary. Typically, the employee may sit comfortably to perform portions of the work. However, there is periodic walking; standing; bending; carrying of moderate items such as laptops, desktops, instructional material, books and manuals. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
- Department:
0301 Miscellaneous Administration And Program - Salary Range:
$79,725 to $103,647 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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