Remote Data Entry/ Customer Service/ Call Operator
We are looking for a master multi-tasker with excellent communication skills and an upbeat attitude.
Candidates should be able to assist management and all visitors to the company by handling office tasks, providing polite and professional assistance via phone, mail, and e-mail, making reservations or travel arrangements, and generally being a helpful and positive presence in the workplace.
To be successful as an administrative assistant, candidates should be professional, polite, and attentive while also being accurate.
They should always be prepared and responsive, willing to meet each challenge directly.
Administrative assistants must be comfortable with computers, general office tasks, and excel at both verbal and written communication.
Most importantly, administrative assistants should have a genuine desire to meet the needs of others.
Manage call center representatives and call performance Perform call center follow-up Perform other call center duties Prepare call center performance reports Report daily call center stats Assist with supporting call-center Selling services to consumers who call the call center Maintain call center database by entering information on every call Provide support for call center agents on escalated calls Provide backup call center management Plan for call center technologies Receive inbound calls from customers Impacting call center performance to management Lead an exceptional call center team Manage the daily call center operations Resolve inbound customer calls regarding account Maintain call center database by entering information Define inbound call readiness state Processing customer transactions in a call center environment Maintain call center database by recording call outcomes and disposition Recommended Skills Call Center Applications Call Center Goals Call Center Telephony Customer Relations Customer Service Telephone Skills Estimated Salary: $20 to $28 per hour based on qualifications.
Candidates should be able to assist management and all visitors to the company by handling office tasks, providing polite and professional assistance via phone, mail, and e-mail, making reservations or travel arrangements, and generally being a helpful and positive presence in the workplace.
To be successful as an administrative assistant, candidates should be professional, polite, and attentive while also being accurate.
They should always be prepared and responsive, willing to meet each challenge directly.
Administrative assistants must be comfortable with computers, general office tasks, and excel at both verbal and written communication.
Most importantly, administrative assistants should have a genuine desire to meet the needs of others.
Manage call center representatives and call performance Perform call center follow-up Perform other call center duties Prepare call center performance reports Report daily call center stats Assist with supporting call-center Selling services to consumers who call the call center Maintain call center database by entering information on every call Provide support for call center agents on escalated calls Provide backup call center management Plan for call center technologies Receive inbound calls from customers Impacting call center performance to management Lead an exceptional call center team Manage the daily call center operations Resolve inbound customer calls regarding account Maintain call center database by entering information Define inbound call readiness state Processing customer transactions in a call center environment Maintain call center database by recording call outcomes and disposition Recommended Skills Call Center Applications Call Center Goals Call Center Telephony Customer Relations Customer Service Telephone Skills Estimated Salary: $20 to $28 per hour based on qualifications.
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