VETERANS SERVICE OFFICER
Durham, NC Durham, NC Full-time Full-time $55,366 - $58,000 a year $55,366 - $58,000 a year 12 days ago 12 days ago 12 days ago Durham County Government employs approximately 1,900 employees that work towards providing needed services throughout the community.
With a wide array of services, Durham County Government is at the heart of a rapidly growing and diverse area offering residents, employees and visitors exciting opportunities to live, work, grow and play.
DEPARTMENT:
VETERANS SERVICE OFFICER DATE POSTED:
JULY 28, 2023 CLOSING DATE:
AUGUST 11, 2023 HIRING RANGE:
$55,366.
00 - $58,000.
00 POSITION NUMBER:
40010650 JOB TYPE:
FULL-TIME THIS POSTING IS SUBJECT TO CLOSE WITHOUT PRIOR NOTIFICATION GENERAL DESCRIPTION:
Performs responsible technical and professional work in advising and assisting veterans and their dependents of their rights and benefits under Federal and State laws.
Work is performed under the regular supervision of the Director of Veterans Services.
TYPICAL TASKS:
Interviews, counsel, advises and assist veterans and their dependents in person, by phone or home visits to inform them of their benefit rights; advises and assist them in the preparation and development of evidence and documentation in support of application claims, and appeals to achieve those benefits; Prepares briefs and provides assistance in preparing documents for appeal purposes; advises veterans of their rights pertaining to Tort & 1151 claims; Presents programs and information sessions to service organizations as well as local agencies & media; assists with the development and the execution of Veteran's and Memorial Day programs; Investigates claims of survivors or dependents; gathers supporting documentary evidence and processes claims through the Dept.
of Veterans Affairs; Provides home, nursing home & rest home visits to veterans or dependents when necessary or upon referral; Assists in the compilation and written report preparation of the monthly statistical data, indicating the number of veterans assisted, number of claims processed, the category of the claim as well as the volume of work processed for the month; Assists with veterans' status investigations of indigent hospital patients and if eligible, takes action to get them admitted to VA hospitals or the State Veterans' Nursing home; accepts referrals for claims from VA hospitals and mental health counselors; Participates in county-wide community outreach to interact with veterans; Assists Casualty Assistance Officers with military dependent benefits & death claims; and Performs related tasks as assigned KNOWLEDGE, SKILLS AND ABILITIES:
Thorough knowledge of veterans' programs, benefits, laws and regulations; General knowledge of community organizations, agencies and facilities related to veterans affairs Ability to understand, interpret and apply technical rules and regulations; Ability to effectively deal with veterans, officials, dependents and others; Ability to deal with mentally, physically or drug impaired clients.
MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:
Any combination of education and experience equivalent to an associate's degree in business, psychology, human services, or a related field and two years of experience in veterans' service work.
SPECIAL CERTIFICATIONS AND LICENSES:
Possession of a valid appropriate driver's license issued by the State of North Carolina and an acceptable driving record.
Certification as a Veterans Service Officer by the North Carolina Division of Veterans Affairs after one year of training.
Once certification is obtained, a Veteran Service Officer must complete and pass the Federal TRIPS training course in order to be eligible to access the Federal computer files.
Durham County Government is an Equal Opportunity Employer .
Estimated Salary: $20 to $28 per hour based on qualifications.
With a wide array of services, Durham County Government is at the heart of a rapidly growing and diverse area offering residents, employees and visitors exciting opportunities to live, work, grow and play.
DEPARTMENT:
VETERANS SERVICE OFFICER DATE POSTED:
JULY 28, 2023 CLOSING DATE:
AUGUST 11, 2023 HIRING RANGE:
$55,366.
00 - $58,000.
00 POSITION NUMBER:
40010650 JOB TYPE:
FULL-TIME THIS POSTING IS SUBJECT TO CLOSE WITHOUT PRIOR NOTIFICATION GENERAL DESCRIPTION:
Performs responsible technical and professional work in advising and assisting veterans and their dependents of their rights and benefits under Federal and State laws.
Work is performed under the regular supervision of the Director of Veterans Services.
TYPICAL TASKS:
Interviews, counsel, advises and assist veterans and their dependents in person, by phone or home visits to inform them of their benefit rights; advises and assist them in the preparation and development of evidence and documentation in support of application claims, and appeals to achieve those benefits; Prepares briefs and provides assistance in preparing documents for appeal purposes; advises veterans of their rights pertaining to Tort & 1151 claims; Presents programs and information sessions to service organizations as well as local agencies & media; assists with the development and the execution of Veteran's and Memorial Day programs; Investigates claims of survivors or dependents; gathers supporting documentary evidence and processes claims through the Dept.
of Veterans Affairs; Provides home, nursing home & rest home visits to veterans or dependents when necessary or upon referral; Assists in the compilation and written report preparation of the monthly statistical data, indicating the number of veterans assisted, number of claims processed, the category of the claim as well as the volume of work processed for the month; Assists with veterans' status investigations of indigent hospital patients and if eligible, takes action to get them admitted to VA hospitals or the State Veterans' Nursing home; accepts referrals for claims from VA hospitals and mental health counselors; Participates in county-wide community outreach to interact with veterans; Assists Casualty Assistance Officers with military dependent benefits & death claims; and Performs related tasks as assigned KNOWLEDGE, SKILLS AND ABILITIES:
Thorough knowledge of veterans' programs, benefits, laws and regulations; General knowledge of community organizations, agencies and facilities related to veterans affairs Ability to understand, interpret and apply technical rules and regulations; Ability to effectively deal with veterans, officials, dependents and others; Ability to deal with mentally, physically or drug impaired clients.
MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:
Any combination of education and experience equivalent to an associate's degree in business, psychology, human services, or a related field and two years of experience in veterans' service work.
SPECIAL CERTIFICATIONS AND LICENSES:
Possession of a valid appropriate driver's license issued by the State of North Carolina and an acceptable driving record.
Certification as a Veterans Service Officer by the North Carolina Division of Veterans Affairs after one year of training.
Once certification is obtained, a Veteran Service Officer must complete and pass the Federal TRIPS training course in order to be eligible to access the Federal computer files.
Durham County Government is an Equal Opportunity Employer .
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
