Database Analyst
Durham, NC Durham, NC Full-time Full-time $55,000 - $65,000 a year $55,000 - $65,000 a year Position Objective:
Support the Museum's mission by management and admistration of the Museum's membership and donor CRM, reservations, ticketing, and sales software, working with team leaders to develop solutions to support business needs.
Responsibilities Database system administration Overall administration, monitoring, issue management, and production for Museum databases.
Review database design and integration and make recommendations regarding enhancements or improvements with current software providers and the external marketplace.
Monitor systems maintenance notices, upgrades and impacts across operations.
Maintain user profiles, permissions, and access.
System operations:
Develop, implement, and maintain policies and procedures for optimal data integrity, analysis, reporting, and collaborate across teams to ensure compliance with system best practices.
Work with internal teams to deliver builds including but not limited to daily admission events, camps and classes, family and school group programs, fundraising events, discounting, and the on-site and online sales of these offerings.
Provide tools needed to train staff and maintain department-specific user information guides and system best practices.
Provide training and support to various teams to develop reports, tools, queries, and to support new initiatives.
Design and deliver regular and ad-hoc reports to various departments.
Data Analysis Maintain the quality and integrity of guest and member information through accurate data entry, record keeping, and management.
Design and create departmental dashboards to provide targeted insights thorughout the Museum.
Bridge the gap between IT and business functions using data analytics to assess processes, determine requirements, and deliver data-driven recommendations and reports to department teams.
Other:
Serve as a member of Digital Squad, a cross departmental team that collaborates to help assess and evaluate Museum technology as it relates to institutional goals.
Always demonstrate adherence to Museum safety procedures.
Engage with Museum visitors in a positive and helpful way to support an enjoyable and safe guest experience.
Prioritize the Museum's values of inclusion and kindness in all interactions with staff, volunteers, and guests.
Actual Pay Rate:
$55,000-$65,000/annually.
Estimated Salary: $20 to $28 per hour based on qualifications.
Support the Museum's mission by management and admistration of the Museum's membership and donor CRM, reservations, ticketing, and sales software, working with team leaders to develop solutions to support business needs.
Responsibilities Database system administration Overall administration, monitoring, issue management, and production for Museum databases.
Review database design and integration and make recommendations regarding enhancements or improvements with current software providers and the external marketplace.
Monitor systems maintenance notices, upgrades and impacts across operations.
Maintain user profiles, permissions, and access.
System operations:
Develop, implement, and maintain policies and procedures for optimal data integrity, analysis, reporting, and collaborate across teams to ensure compliance with system best practices.
Work with internal teams to deliver builds including but not limited to daily admission events, camps and classes, family and school group programs, fundraising events, discounting, and the on-site and online sales of these offerings.
Provide tools needed to train staff and maintain department-specific user information guides and system best practices.
Provide training and support to various teams to develop reports, tools, queries, and to support new initiatives.
Design and deliver regular and ad-hoc reports to various departments.
Data Analysis Maintain the quality and integrity of guest and member information through accurate data entry, record keeping, and management.
Design and create departmental dashboards to provide targeted insights thorughout the Museum.
Bridge the gap between IT and business functions using data analytics to assess processes, determine requirements, and deliver data-driven recommendations and reports to department teams.
Other:
Serve as a member of Digital Squad, a cross departmental team that collaborates to help assess and evaluate Museum technology as it relates to institutional goals.
Always demonstrate adherence to Museum safety procedures.
Engage with Museum visitors in a positive and helpful way to support an enjoyable and safe guest experience.
Prioritize the Museum's values of inclusion and kindness in all interactions with staff, volunteers, and guests.
Actual Pay Rate:
$55,000-$65,000/annually.
Estimated Salary: $20 to $28 per hour based on qualifications.
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