Hotel Shuttle Driver/Bellman (hourly +Tips!)
4.
0 Quick Apply Full-time Part-time 4 hours ago Full Job Description Major Duties and
Responsibilities:
Responsible for providing excellent customer service, including assisting guests with luggage, transportation, hotel information, and any other inquiries.
WORK TO BE PERFORMED:
A) Greeting and assisting guests in a friendly and professional manner.
Responsible for always being visible in the lobby area to recognize visual clues that assistance may be needed.
B) Handling of luggage and boxes at guest and group registration and departure.
Perform the task of tagging and storage of luggage when requested.
C) Escorting guests to their rooms, promoting hotel amenities including irons and ironing boards, coffeemakers, blackout drapes, location of vending/ice machines, athletic club, video checkout, etc.
D) Assisting in the delivery of keys, mail, faxes, and messages in a timely manner.
E) Providing area directions and information.
F) Assisting guests with valet parking and securing taxis when requested.
G) Transporting guests to and from the airport.
a.
Departing on the hour and half hour as needed.
b.
Communicating with the hotel operator at time of departure.
c.
Confirming guests' last name with hotel operator at time of arrival.
H) Able to drive and maintain hotel vans' cleanliness, maintenance, and fueling.
I) Deliver and pick-up of guest laundry.
J) Keeping porte cochere free of debris; ensuring trashcans are emptied daily.
K) Answering telephones in a professional manner.
L) Provide the RTP Shuttle Service when assigned.
M) Perform other assigned duties.
N) Use of GXP system to complete tasks and report issues/request ADDITIONAL REQUIREMENTS:
High school degree or GED.
One-year public contact or customer service experience.
Valid NC driver's license and very good driving record.
Ability to communicate and provide excellent customer service.
Basic computer skills Basic computational ability.
Fluency in English with ability to speak, read, write and understand English communications in the workplace.
Ability to solve problems and handling service issues or complaints.
Ability to respond to guest requests and business volume quickly and efficiently.
General knowledge of the community and attractions.
Ability to learn about the hotel, its services and facilities.
Ability to work as part of a team providing excellent guest services.
Availability to work a flexible schedule including nights, holiday and weekend coverage.
Salary/Rate of Pay:
$11/hr.
Negotiable with experience Job Types:
Full-time, Part-time Pay:
From $12.
00 per hour
Benefits:
401(k) Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid orientation Paid time off Paid training Schedule:
8 hour shift Day shift Evening shift Holidays Home daily Monday to Friday Night shift Weekend availability Year round work Supplemental pay types:
Tips Education:
High school or equivalent (Preferred)
Experience:
Bellman/Shuttle Driver:
1 year (Required) License/Certification:
Driver's License (Required) Work Location:
One location Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
0 Quick Apply Full-time Part-time 4 hours ago Full Job Description Major Duties and
Responsibilities:
Responsible for providing excellent customer service, including assisting guests with luggage, transportation, hotel information, and any other inquiries.
WORK TO BE PERFORMED:
A) Greeting and assisting guests in a friendly and professional manner.
Responsible for always being visible in the lobby area to recognize visual clues that assistance may be needed.
B) Handling of luggage and boxes at guest and group registration and departure.
Perform the task of tagging and storage of luggage when requested.
C) Escorting guests to their rooms, promoting hotel amenities including irons and ironing boards, coffeemakers, blackout drapes, location of vending/ice machines, athletic club, video checkout, etc.
D) Assisting in the delivery of keys, mail, faxes, and messages in a timely manner.
E) Providing area directions and information.
F) Assisting guests with valet parking and securing taxis when requested.
G) Transporting guests to and from the airport.
a.
Departing on the hour and half hour as needed.
b.
Communicating with the hotel operator at time of departure.
c.
Confirming guests' last name with hotel operator at time of arrival.
H) Able to drive and maintain hotel vans' cleanliness, maintenance, and fueling.
I) Deliver and pick-up of guest laundry.
J) Keeping porte cochere free of debris; ensuring trashcans are emptied daily.
K) Answering telephones in a professional manner.
L) Provide the RTP Shuttle Service when assigned.
M) Perform other assigned duties.
N) Use of GXP system to complete tasks and report issues/request ADDITIONAL REQUIREMENTS:
High school degree or GED.
One-year public contact or customer service experience.
Valid NC driver's license and very good driving record.
Ability to communicate and provide excellent customer service.
Basic computer skills Basic computational ability.
Fluency in English with ability to speak, read, write and understand English communications in the workplace.
Ability to solve problems and handling service issues or complaints.
Ability to respond to guest requests and business volume quickly and efficiently.
General knowledge of the community and attractions.
Ability to learn about the hotel, its services and facilities.
Ability to work as part of a team providing excellent guest services.
Availability to work a flexible schedule including nights, holiday and weekend coverage.
Salary/Rate of Pay:
$11/hr.
Negotiable with experience Job Types:
Full-time, Part-time Pay:
From $12.
00 per hour
Benefits:
401(k) Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid orientation Paid time off Paid training Schedule:
8 hour shift Day shift Evening shift Holidays Home daily Monday to Friday Night shift Weekend availability Year round work Supplemental pay types:
Tips Education:
High school or equivalent (Preferred)
Experience:
Bellman/Shuttle Driver:
1 year (Required) License/Certification:
Driver's License (Required) Work Location:
One location Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
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