Front Desk Receptionist/ Office Support
3.
4 Quick Apply Full-time 10 hours ago Full Job Description The Receptionist/Office Assistant functions as both the Director of First Impressions to our clients & acts in a main support role to the office/management staff.
This role will greet visitors and direct them to the correct destinations.
Act as the back-up for phones during breaks or high peaks with weather events and take accurate messages using proper phone etiquette.
Solve a variety of simple problems for guests and hosts.
Receive and deliver mail, packages, and other items to the right location, order break room supplies, and place maintenance repair calls for facilites and equipment for the Durham office.
Essential Functions:
Greet customers, clients & subcontractors in a professional & friendly manner.
Maintain & replenish office supplies & refreshment inventory Act as backup to answer calls during breaks for the company receptionist with a warm & empathetic attitude.
Obtain pertinent information from customers' incoming calls & direct calls to the appropriate party.
Acts as a gatekeeper to both unscheduled business-to-business salesmen as well as screens incoming calls to determine if they are unsolicited sales calls Scan & upload documentation & contracts to the appropriate jobs & subfolders Send documents and contracts through an electronic system Scan and save an electronic copy of all job folder files to the appropriate One Drive folder.
Document receipt of all customer check payments received End-of-the-month billing tracking & reporting Order and ship uniform items to all offices Work with our vendor to add logo to uniform shirts, jackets, etc.
provided by our sales and operations staff and notify of completion.
Process credit card transactions by phone and email receipt Provide a weekly update of the IntelliSite system of on-call Track & maintain uniform inventory & notify management when replenishment is needed.
Special Projects as needed and other duties as assigned Send out Daily Reports at end of the day Other duties as assigned Competencies:
Problem-Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own Multi-tasking- effectively performing more than one task at the same time including office management, tracking and ordering supplies, and uniforms, directing visitors, collecting payments and logging them, phone coverage for the main receptionist, and backup for the C3 team during peak times.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand; walk and sit.
The employee is frequently required to use hands to finger, handle, or feel; reach with hands and arms.
The employee must occasionally lift and/or move up to 10 pounds.
Specific vision abilities required by this job include depth perception.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job.
They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of the position.
All employees may have other duties assigned at any time.
RestorePro Reconstruction is an equal-opportunity employer.
Who is RestorePro Reconstruction? RestorePro Reconstruction was founded in 1986 and is one of the highest-rated and most trusted restoration companies in NC.
We are locally owned and operated and specialize in emergency water removal, mold remediation, and fire damage repair for residential and commercial clients.
Please visit us at www.
trustrestorepro.
com.
Why work at RestorePro? Working at RestorePro Reconstruction is a unique opportunity to be a part of a company that has a passion for helping people often in one of the worst days of their life.
We pride ourselves on our core values; Urgency, Customer First, Empathy, Integrity, & Personal Excellence.
We offer a full benefits package.
Benefits:
Weekly pay Continuing education with industry-recognized certifications Bonus opportunities Internal Growth Opportunities 7 paid holidays annually Vacation time Medical, dental, and vision 401k with company matching Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
4 Quick Apply Full-time 10 hours ago Full Job Description The Receptionist/Office Assistant functions as both the Director of First Impressions to our clients & acts in a main support role to the office/management staff.
This role will greet visitors and direct them to the correct destinations.
Act as the back-up for phones during breaks or high peaks with weather events and take accurate messages using proper phone etiquette.
Solve a variety of simple problems for guests and hosts.
Receive and deliver mail, packages, and other items to the right location, order break room supplies, and place maintenance repair calls for facilites and equipment for the Durham office.
Essential Functions:
Greet customers, clients & subcontractors in a professional & friendly manner.
Maintain & replenish office supplies & refreshment inventory Act as backup to answer calls during breaks for the company receptionist with a warm & empathetic attitude.
Obtain pertinent information from customers' incoming calls & direct calls to the appropriate party.
Acts as a gatekeeper to both unscheduled business-to-business salesmen as well as screens incoming calls to determine if they are unsolicited sales calls Scan & upload documentation & contracts to the appropriate jobs & subfolders Send documents and contracts through an electronic system Scan and save an electronic copy of all job folder files to the appropriate One Drive folder.
Document receipt of all customer check payments received End-of-the-month billing tracking & reporting Order and ship uniform items to all offices Work with our vendor to add logo to uniform shirts, jackets, etc.
provided by our sales and operations staff and notify of completion.
Process credit card transactions by phone and email receipt Provide a weekly update of the IntelliSite system of on-call Track & maintain uniform inventory & notify management when replenishment is needed.
Special Projects as needed and other duties as assigned Send out Daily Reports at end of the day Other duties as assigned Competencies:
Problem-Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own Multi-tasking- effectively performing more than one task at the same time including office management, tracking and ordering supplies, and uniforms, directing visitors, collecting payments and logging them, phone coverage for the main receptionist, and backup for the C3 team during peak times.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand; walk and sit.
The employee is frequently required to use hands to finger, handle, or feel; reach with hands and arms.
The employee must occasionally lift and/or move up to 10 pounds.
Specific vision abilities required by this job include depth perception.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job.
They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of the position.
All employees may have other duties assigned at any time.
RestorePro Reconstruction is an equal-opportunity employer.
Who is RestorePro Reconstruction? RestorePro Reconstruction was founded in 1986 and is one of the highest-rated and most trusted restoration companies in NC.
We are locally owned and operated and specialize in emergency water removal, mold remediation, and fire damage repair for residential and commercial clients.
Please visit us at www.
trustrestorepro.
com.
Why work at RestorePro? Working at RestorePro Reconstruction is a unique opportunity to be a part of a company that has a passion for helping people often in one of the worst days of their life.
We pride ourselves on our core values; Urgency, Customer First, Empathy, Integrity, & Personal Excellence.
We offer a full benefits package.
Benefits:
Weekly pay Continuing education with industry-recognized certifications Bonus opportunities Internal Growth Opportunities 7 paid holidays annually Vacation time Medical, dental, and vision 401k with company matching Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
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