Behavioral Health Care Manager
Do you want to make a difference in healthcare? Landmark Health was created to transform how healthcare is delivered to the most medically vulnerable members in our community. Our medical group provides home-based medical care to chronically ill patients, many of whom are frail, elderly and ill-equipped to navigate our overwhelming healthcare system. Because many of our patients are frail and elderly, we deliver care primarily in the comfort of their home. We are not a fee-for-service practice; we benefit economically only if we deliver high-quality patient outcomes and satisfaction. And we've been very successful at this. Landmark is now the nation's largest risk-based, in-home medical group, with operations in markets across the US. At Landmark, our interdisciplinary teams collaboratively manage our complex patient panels. These teams are led by Physicians, Nurse Practitioners, and Physician Assistants, with supporting care provided by RN Nurse Care Managers, Social Workers, Pharmacists, Behavioral Health and other employed team members. Join Landmark to be part of a growing company full of purpose-driven, action-oriented, and compassionate team members working to dramatically transform healthcare for our communities Responsibilities The Behavioral Health Care Manager (BHCM) is a core member of the collaborative care team, including the patient's longitudinal medical provider and behavioral health consultant, as well as the larger interdisciplinary team (IDT). The BHCM is responsible for supporting and coordinating the mental and physical health care of patients on an assigned patient caseload with the patient's longitudinal provider and, when appropriate, community behavioral health providers. Prioritize completing the assessment and care plans in-person to better understand a patient's needs, after this initial home visit; patient follow up is routinely done via video or telephonically with clinical discretion regarding any additional visits that should be completed in-person. Plan and manage your daily/weekly schedules to provide high quality care that is patient-centered and timely. This is a Mon-Fri role; no on-call, evenings, or weekends. Responsibilities also include:
Screen and assess patients as well as provide patient education for common behavioral health and substance use disorders. Facilitate patient engagement and follow-up care Systematically track treatment response and monitor patients (in person or by telephone) for changes in clinical symptoms and treatment side effects or complications Support psychotropic medication management as prescribed by the longitudinal Landmark provider, focusing on treatment adherence monitoring, side effects, and effectiveness of treatment Provide brief behavioral interventions using evidence-based techniques such as behavioral activation, problem-solving treatment, motivational interviewing, or other interventions as appropriate until linkage to a community provider Provide or facilitate community referrals to evidence-based psychosocial treatments (e.g. problem-solving treatment or behavioral activation) for on-going treatment as clinically indicated Facilitate treatment plan changes for patients who are not improving as expected in consultation with the longitudinal Landmark provider and the behavioral health consultant and who may need more intensive or more specialized behavioral health care Facilitate referrals for clinically indicated services outside of Landmark Health (e.g., social services such as housing assistance, vocational rehabilitation, mental health specialty care, substance use disorder treatment) Develop and complete a relapse prevention self-management plan with patients who have achieved their treatment goals and are soon to be discharged from the caseload And there's more. In addition to the satisfaction of providing your patients with the best possible care, you'll personally benefit from:
Landmark's excellent compensation and benefits package, including bonus program, market-leading paid time off, CME reimbursement, auto allowance, childcare benefits and more A team-based clinical environment, working with clinicians who are passionate about fixing our broken system of care High job satisfaction and a rewarding clinical model--In our outcomes-oriented model, we emphasize high-quality clinical outcomes, rather than the number of patients seen Gaining geriatric expertise--Landmark invests in provider education, focusing on geriatrics and home-based medical care Qualifications At least three years post Master's experience in case management of patients with behavioral health needs Meet all state certification and licensing requirement Experience with screening for common mental health and/or substance abuse disorders Working knowledge of differential diagnosis of common mental health and/or substance abuse disorders, when appropriate Ability to effectively engage patients in a therapeutic relationship, when appropriate. Ability to work with patients by telephone, video, as well as in person. Experience with assessment and treatment planning for common mental health and/or substance use disorders Working knowledge of evidence-based psychosocial treatments and brief behavioral interventions for common mental health disorders, when appropriate (e.g., motivational interviewing, problem-solving treatment, behavioral activation) Basic knowledge of psychopharmacology for common mental health disorders that is within appropriate scope of practice for training of provider filling role Experience with evidence-based counseling techniques Access to reliable transportation to conduct meetings within the community required; if you are driving a vehicle, you must comply with all the terms of the Landmark Motor Vehicle Safety policy TRAINING & LICENSURE REQUIREMENTS Licensed Clinical Social Worker (LCSW or LiCSW) In order to work with potentially vulnerable patient populations and to keep employees healthy while caring for patients, all patient-facing employees of Landmark must provide evidence of the following required immunizations/vaccinations as a condition of employment:
TB, MMR, Tdap, and Influenza. Declinations may be accommodated based on your medical history, an allergy or religious beliefs. Please immediately contact HR if you wish to apply for an exemption from our vaccination requirements so that we may determine if you qualify for an accommodation. Full COVID-19 vaccination is an essential requirement of this role. Landmark Health will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance
Salary Range:
$80K
Minimum Qualification
Allied Health Professionals, Healthcare ManagementEstimated Salary: $20 to $28 per hour based on qualifications.
Screen and assess patients as well as provide patient education for common behavioral health and substance use disorders. Facilitate patient engagement and follow-up care Systematically track treatment response and monitor patients (in person or by telephone) for changes in clinical symptoms and treatment side effects or complications Support psychotropic medication management as prescribed by the longitudinal Landmark provider, focusing on treatment adherence monitoring, side effects, and effectiveness of treatment Provide brief behavioral interventions using evidence-based techniques such as behavioral activation, problem-solving treatment, motivational interviewing, or other interventions as appropriate until linkage to a community provider Provide or facilitate community referrals to evidence-based psychosocial treatments (e.g. problem-solving treatment or behavioral activation) for on-going treatment as clinically indicated Facilitate treatment plan changes for patients who are not improving as expected in consultation with the longitudinal Landmark provider and the behavioral health consultant and who may need more intensive or more specialized behavioral health care Facilitate referrals for clinically indicated services outside of Landmark Health (e.g., social services such as housing assistance, vocational rehabilitation, mental health specialty care, substance use disorder treatment) Develop and complete a relapse prevention self-management plan with patients who have achieved their treatment goals and are soon to be discharged from the caseload And there's more. In addition to the satisfaction of providing your patients with the best possible care, you'll personally benefit from:
Landmark's excellent compensation and benefits package, including bonus program, market-leading paid time off, CME reimbursement, auto allowance, childcare benefits and more A team-based clinical environment, working with clinicians who are passionate about fixing our broken system of care High job satisfaction and a rewarding clinical model--In our outcomes-oriented model, we emphasize high-quality clinical outcomes, rather than the number of patients seen Gaining geriatric expertise--Landmark invests in provider education, focusing on geriatrics and home-based medical care Qualifications At least three years post Master's experience in case management of patients with behavioral health needs Meet all state certification and licensing requirement Experience with screening for common mental health and/or substance abuse disorders Working knowledge of differential diagnosis of common mental health and/or substance abuse disorders, when appropriate Ability to effectively engage patients in a therapeutic relationship, when appropriate. Ability to work with patients by telephone, video, as well as in person. Experience with assessment and treatment planning for common mental health and/or substance use disorders Working knowledge of evidence-based psychosocial treatments and brief behavioral interventions for common mental health disorders, when appropriate (e.g., motivational interviewing, problem-solving treatment, behavioral activation) Basic knowledge of psychopharmacology for common mental health disorders that is within appropriate scope of practice for training of provider filling role Experience with evidence-based counseling techniques Access to reliable transportation to conduct meetings within the community required; if you are driving a vehicle, you must comply with all the terms of the Landmark Motor Vehicle Safety policy TRAINING & LICENSURE REQUIREMENTS Licensed Clinical Social Worker (LCSW or LiCSW) In order to work with potentially vulnerable patient populations and to keep employees healthy while caring for patients, all patient-facing employees of Landmark must provide evidence of the following required immunizations/vaccinations as a condition of employment:
TB, MMR, Tdap, and Influenza. Declinations may be accommodated based on your medical history, an allergy or religious beliefs. Please immediately contact HR if you wish to apply for an exemption from our vaccination requirements so that we may determine if you qualify for an accommodation. Full COVID-19 vaccination is an essential requirement of this role. Landmark Health will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance
Salary Range:
$80K
Minimum Qualification
Allied Health Professionals, Healthcare ManagementEstimated Salary: $20 to $28 per hour based on qualifications.
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